At Digicize, we are committed to delivering high-quality digital marketing services. To maintain clarity and transparency in our client relationships, we have updated our refund policy as follows:
1. Strict No-Refund Policy After Service Delivery
Once the service has been initiated, executed, or delivered—no refund will be issued under any circumstances. This includes, but is not limited to:
- Meta Ads campaign setup or launch
- Strategy sessions or consultancy calls
- Ad creatives, video shoots, or design assets
- Reports, audits, or performance analysis
By making a payment, you acknowledge and accept that the services are non-refundable once delivery begins.
2. Non-Refundable Circumstances
Refunds will not be granted in the following cases:
- Services have been delivered fully or partially
- Client changes business goals or priorities
- Delays or failure in providing information/assets from the client’s end
- Misunderstanding of deliverables after payment
- Lack of results, as performance may depend on multiple external factors
3. Service Cancellation
You may cancel ongoing services at any time with prior notice. However, any advance or prepaid amount will not be refunded.
4. Policy Modifications
Digicize reserves the right to update or modify this refund policy at any time. Updated policies will be posted on our official website and communicated to clients when applicable.
5. Contact Information
For any clarification regarding this policy, you may contact:
📧 Email: info.digicize@gmail.com
By engaging with Digicize’s services, you confirm that you have read, understood, and agreed to this No-Refund Policy.